FAQ

No two renovation projects are the same. In order to determine how much your window or door replacement project will cost, we will need to fully understand your wants and needs. Arrange a free, in-home consultation and we’ll be able to present you with a free quote during your consultation. A Pella® design expert will work alongside you to visualize your idea, choose high-quality products and measure for your replacements.

In addition to offering high-quality products in a variety of styles, we also provide payment and finance options to help make your replacement project a reality.

It’s our mission to make sure we answer each of your questions about windows and doors from Pella of Haverhill. We’ll take a look at all the features and possibilities available to you, including material choices and energy-efficient possibilities. To be sure we can cover all of it, we recommend you plan for about two hours for your consultation session.

Your in-home consultation is critical to ensuring your contentment with your window and door replacement. It will help you select the perfect windows or doors for your Haverhill-area home and your budget. It’s best to arrange your no-obligation, in-home consultation when each of the decision-makers are able to join. Our Pella® expert designer will address a variety of typical questions like:

  • Which materials (vinyl, wood or fiberglass) are best suited for your Haverhill-area home?
  • Which functional features would you like for your windows or doors?
  • What level of energy efficiency is right for your home?
  • Which colors do you prefer?

Correctly quoting your replacement windows or entry door project is dependent on the information we receive throughout the in-home consultation. You can learn more about in-home consultations here.

Installations of replacement windows and doors from Pella of Haverhill are led by a Pella® Expert InstallerSM. Under his or her direction, Pella-certified installers will install your windows or doors for you. They must sit through an extensive set of training courses to ensure your windows and doors are correctly installed and match Pella’s warranty criteria. You can find out more about your no-mess, no-guess installation day here.

Before they can be employed, Pella orders installers to pass a drug test and background check. Our installers are totally backed by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also protected for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and most of Canada. How will this impact you? Not only could you recognize a reduction in your heating and cooling costs, but you will help protect the environment.

The advantage of Pella® vinyl windows is that you don’t have to paint them. They are available in a host of colors, so you’ll find a color that goes with your room. We do not endorse painting your vinyl products; this will invalidate your warranty.

Pella of Haverhill gives you services and support that bigger stores simply don’t have. Our knowledgeable staff has skill in selling, installing and servicing Pella® windows and doors. You’ll have a dedicated Pella sales team, including a project manager, local service technicians and quality installers. We commonly use the term “single-source accountability.” Simply get in touch with our office, your sales representative or your project manager with any questions or concerns you encounter, and we will get to work resolving the issue.

There are a number of reasons why Haverhill-area folks go with Pella of Haverhill for their replacement window and door needs. Our success relies on customer satisfaction, not stock prices. All of our high-quality windows and doors are made with care and serviced by Pella’s professional Direct Sales Network. Unlike other manufacturers who sell specifically through third-party channels, Pella of Haverhill has a dedicated window and entry door showroom. This unique way of doing business provides you a highly personal experience with the assistance of a local Pella®-certified team. Whether you are looking for the beauty of wood, the strength of fiberglass or the simple maintenance of vinyl—Pella of Haverhill has a high-quality, energy-efficient and durable solution.

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